Patient Access Supervisor - Emergency Department
Job Description
Patient Access Supervisor - Emergency Department
A reputable healthcare organization is seeking a Patient Access Supervisor for the Emergency Department within one of their multiple hospitals in the greater Philadelphia area.
We are looking for a dedicated leader to manage efficient registration processes, enhance patient experiences, and drive operational excellence. If you have a passion for healthcare management and problem-solving, apply now to make a difference.
Job Details
- Employment Type: Permanent
- Hours Per Week: 40
- Schedule: 3:00 PM - 11:30 PM
- Start Date: November 20, 2024
Job Requirements
- Associate’s degree in healthcare or business administration required, or a minimum of 5 years of experience in a physician office or hospital setting
- Minimum of 2 years of patient registration experience required
- Minimum of 3 years of supervisory experience in a physician practice or hospital environment required
- Proficiency with healthcare EHR applications such as EPIC or Cerner
- Excellent written and oral communication skills
- Strong leadership and interpersonal skills
- Bachelor’s Degree preferred
- HFMA Certifications preferred
Responsibilities
- Oversee daily registration functions within the Patient Access scope of work
- Create and manage staff schedules, approve time off, and ensure adequate coverage
- Monitor time and attendance, and draft corrective action forms as needed
- Conduct performance evaluations and provide constructive feedback
- Handle daily deposits and ensure financial accuracy
- Round on the floor, coach and mentor staff, and address any issues or challenges
- Participate in interviewing and hiring new employees, and ensure thorough onboarding and training
- Respond to patient complaints and stakeholder concerns, and identify ways to improve registration processes
- Ensure compliance with regulatory and departmental protocols
- Achieve individual and team performance metrics and complete staff quality assurance reviews
Apply now to join our healthcare team and lead with excellence in patient access management.
Benefits
401K with Matching, Healthcare, Dental and Vision
About GHR
With over 30 years of healthcare staffing experience, GHR Healthcare is your trusted partner in finding the perfect contract or permanent role in the healthcare industry. Our specialized teams have placed thousands of healthcare professionals nationwide. You will have a dedicated recruiter, providing access to new opportunities and guidance every step of the way. Whatever your career goals, GHR Healthcare is here to support you and find your perfect fit. Get to know us:www.ghrhealthcare.com
Equal Opportunity
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.