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ED Patient Access Supervisor
Posted: 10/07/2024
2024-10-07
2025-02-12
Employment Type:
Permanent
Profession: Patient Access
Job Number: 268723
Specialty: Billing and Follow up
Job Description
Patient Access Supervisor
Join a leading healthcare facility dedicated to providing exceptional care and service to patients. The Emergency Department is a fast-paced and dynamic environment where you’ll play a crucial role in ensuring seamless patient access and registration. We’re looking for a motivated and experienced Patient Access Supervisor to lead a dedicated team.
Position Summary:
As the Patient Access Supervisor, you will oversee the daily operations of the Emergency Department's patient access and registration functions. This role requires strong leadership skills to manage a team responsible for admissions, insurance verification, and patient data accuracy. You will collaborate with various hospital departments to improve efficiency, ensure compliance with regulatory standards, and enhance the overall patient experience.
Key Responsibilities:
If you are a dynamic leader passionate about patient care and healthcare operations, we encourage you to apply today!
Join a leading healthcare facility dedicated to providing exceptional care and service to patients. The Emergency Department is a fast-paced and dynamic environment where you’ll play a crucial role in ensuring seamless patient access and registration. We’re looking for a motivated and experienced Patient Access Supervisor to lead a dedicated team.
Position Summary:
As the Patient Access Supervisor, you will oversee the daily operations of the Emergency Department's patient access and registration functions. This role requires strong leadership skills to manage a team responsible for admissions, insurance verification, and patient data accuracy. You will collaborate with various hospital departments to improve efficiency, ensure compliance with regulatory standards, and enhance the overall patient experience.
Key Responsibilities:
- Supervise the patient access staff, providing guidance, coaching, and performance feedback.
- Ensure accurate and timely patient registration, insurance verification, and admissions processes.
- Monitor staff productivity and quality to meet department goals and metrics.
- Resolve escalated issues related to patient access, including billing, insurance, and service concerns.
- Collaborate with clinical and administrative departments to streamline workflows and enhance patient satisfaction.
- Maintain compliance with hospital policies, state, and federal regulations regarding patient access and privacy.
- Support staff in handling emergency or high-stress situations with professionalism and efficiency.
- Assist with hiring, training, and onboarding of new staff members.
- Bachelor’s degree preferred
- 3+ years of patient access leadership experience in Emergency Department
- Strong understanding of insurance verification, billing processes, and HIPAA regulations.
- Excellent leadership, communication, and problem-solving skills.
- Ability to work in a fast-paced, high-pressure environment with a focus on providing outstanding patient service.
- Proficiency in healthcare software and electronic medical records systems (e.g., Epic, Cerner).
- Competitive salary based on experience.
- Comprehensive benefits package, including medical, dental, vision, and retirement plans.
- PTO plan
- Opportunities for professional development and growth within the organization.
- A supportive and collaborative team environment.
If you are a dynamic leader passionate about patient care and healthcare operations, we encourage you to apply today!
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